Effective Date: 2026-03-05
Website: https://techhelpguy.ca/
1. Donations
Donations made through TechHelpGuy.ca are voluntary contributions intended to support the website, its content, and related services.
All donations are final and non-refundable.
By making a donation, you acknowledge that:
- The contribution is voluntary
- No goods or services are guaranteed in exchange
- Donations are not refundable once processed
Unless explicitly stated otherwise, donations made through this website are not charitable tax-deductible contributions.
2. Donation Errors
If you believe you made a mistake with the donation amount (for example entering an incorrect amount), please contact us as soon as possible.
Requests for correction must be made within 7 days of the transaction.
We may review such requests and issue a correction or refund at our sole discretion.
Contact:
[Insert contact email]
3. Merchandise Purchases (If Applicable)
If merchandise is offered through the website:
- All sales are final.
- We do not offer returns or exchanges due to incorrect sizing or buyer preference.
However, if a product arrives:
- Damaged, or
- Clearly defective
Please contact us within 7 days of delivery and provide photos of the issue. We may offer a replacement or solution at our discretion.
4. Payment Processing
Payments and donations are processed through third-party payment processors (such as PayPal, Stripe, or other WooCommerce payment gateways).
Processing fees charged by payment providers may not be recoverable in the event of a refund.
5. Fraud and Chargebacks
Initiating a fraudulent chargeback after making a donation or purchase may result in:
- Refusal of future service
- Reporting to the payment processor
- Possible recovery of losses where permitted by law
If you have an issue with a transaction, please contact us first so we can attempt to resolve the matter.
6. Policy Updates
This Refund and Return Policy may be updated from time to time.
Changes take effect immediately upon posting on this website.
7. Contact
For questions regarding donations, refunds, or purchases:
Website: https://techhelpguy.ca/
Email: info@techhelpguy.ca