{"id":129,"date":"2026-03-05T14:11:03","date_gmt":"2026-03-05T14:11:03","guid":{"rendered":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/?page_id=129"},"modified":"2026-03-05T14:11:03","modified_gmt":"2026-03-05T14:11:03","slug":"%f0%9f%94%90-privacy-policy","status":"publish","type":"page","link":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/%f0%9f%94%90-privacy-policy\/","title":{"rendered":"\ud83d\udd10 PRIVACY POLICY"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 2026-03-05<br><strong>Website:<\/strong> <a href=\"https:\/\/techhelpguy.ca\/\">https:\/\/techhelpguy.ca\/<\/a><br><strong>Operator:<\/strong> TechHelpGuy.ca<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p>TechHelpGuy.ca (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) respects your privacy and is committed to protecting personal information in accordance with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong><\/li>\n\n\n\n<li>Applicable Canadian privacy laws<\/li>\n<\/ul>\n\n\n\n<p>This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use this website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p>We may collect the following types of information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personal Information You Provide<\/h3>\n\n\n\n<p>When you interact with our website, you may voluntarily provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Billing address<\/li>\n\n\n\n<li>Shipping address (if merchandise is purchased)<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Donation details<\/li>\n\n\n\n<li>Messages submitted through contact forms<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Donation and Payment Information<\/h3>\n\n\n\n<p>Donations and purchases made through WooCommerce are processed through third-party payment processors.<\/p>\n\n\n\n<p>Depending on the processor used, this may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stripe<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Other WooCommerce-compatible gateways<\/li>\n<\/ul>\n\n\n\n<p>TechHelpGuy.ca <strong>does not store full credit card numbers<\/strong> on its servers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Automatically Collected Information<\/h3>\n\n\n\n<p>When you browse the website we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device information<\/li>\n\n\n\n<li>Referring website<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Cookies and analytics data<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Information<\/h2>\n\n\n\n<p>Personal information may be used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process donations and purchases<\/li>\n\n\n\n<li>Respond to support requests<\/li>\n\n\n\n<li>Communicate regarding services<\/li>\n\n\n\n<li>Improve website performance<\/li>\n\n\n\n<li>Prevent fraud or abuse<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n<\/ul>\n\n\n\n<p>We <strong>do not sell personal information to third parties.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Donations<\/h2>\n\n\n\n<p>Donations made through TechHelpGuy.ca are voluntary contributions intended to support the website and its services.<\/p>\n\n\n\n<p>Unless explicitly stated otherwise:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Donations are <strong>not tax-deductible charitable contributions<\/strong><\/li>\n\n\n\n<li>Donations are <strong>non-refundable<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Payment processors may collect additional information according to their own privacy policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Cookies and Analytics<\/h2>\n\n\n\n<p>This website may use cookies and analytics services such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics<\/li>\n\n\n\n<li>WordPress\/WooCommerce session cookies<\/li>\n<\/ul>\n\n\n\n<p>Cookies help operate shopping carts, analyze traffic, and improve user experience.<\/p>\n\n\n\n<p>You may disable cookies in your browser settings, though some features of the website may not function properly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Sharing of Information<\/h2>\n\n\n\n<p>Personal information may be shared with trusted service providers including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Shipping providers<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n\n\n\n<li>Security and fraud prevention services<\/li>\n<\/ul>\n\n\n\n<p>Information may also be disclosed where required by law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Storage and Security<\/h2>\n\n\n\n<p>We take reasonable measures to protect personal information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL encryption<\/li>\n\n\n\n<li>Secure hosting environments<\/li>\n\n\n\n<li>Limited administrative access<\/li>\n<\/ul>\n\n\n\n<p>However, no internet transmission or storage system can be guaranteed completely secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Retention<\/h2>\n\n\n\n<p>We retain personal information only as long as necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fulfill purchases or donations<\/li>\n\n\n\n<li>Maintain financial records<\/li>\n\n\n\n<li>Comply with legal and tax obligations<\/li>\n\n\n\n<li>Resolve disputes<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Access and Correction Rights<\/h2>\n\n\n\n<p>Under Canadian privacy law, individuals may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to personal information held about them<\/li>\n\n\n\n<li>Correction of inaccurate information<\/li>\n<\/ul>\n\n\n\n<p>Requests may be submitted using the contact information below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-Party Links<\/h2>\n\n\n\n<p>This website may contain links to third-party websites.<br>We are not responsible for the privacy practices of those websites.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Changes to This Policy<\/h2>\n\n\n\n<p>This Privacy Policy may be updated from time to time.<br>Changes take effect immediately upon posting.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Contact<\/h2>\n\n\n\n<p>For privacy inquiries:<\/p>\n\n\n\n<p>Website: <a href=\"https:\/\/techhelpguy.ca\/\">https:\/\/techhelpguy.ca\/<\/a><br>Email: info@techhelpguy.ca<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 2026-03-05Website: https:\/\/techhelpguy.ca\/Operator: TechHelpGuy.ca 1. Introduction TechHelpGuy.ca (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) respects your privacy and is committed to protecting personal information in accordance with: This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use this website. 2. Information We Collect We may collect the following types of information. Personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":1,"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/pages\/129\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/t-a-i-l.ca\/merch\/techhelpguy\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}